Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Integrating a business’s telephone system with the call agent ...

Almost no one is shocked anymore when a seemingly human voice on the other end of the phone line says, “To speak with a person, press the pound key and zero.” Only some 10 years old, ...

In the fast-paced digital age, effective communication has become the cornerstone of business success. CTI software is at the forefront of revolutionizing how companies manage their communications, ...

Virtually all currently marketed IP telephony systems share a common design platform of server-based call control and distributed media gateways, but there still remain noticeable differences that ...

However, the industry now endorses the new CT Bus (computer-telephony bus) as a transition to an open-systems development environment that is much like that of PCs. Both equipment manufacturers and ...

Launch of Q.SIG inter-working support in Cisco CallManager 4.1 offers enhanced voice security Dubai, UAE, January 11th, 2005 -- Cisco Systems today announced new security features for its IP ...

Fremont, Calif. – Bustronic Corp.'s two-slot CompactPCI backplane with H.110 for computer telephony conforms to PICMG specifications. The 7U backplane accommodates 1U low-profile telephony system ...