Practitioners in information technology face pressures on many fronts. In addition to the demands to become more efficient, IT must now address challenges to maintain a secure state and comply with ...

IBM today will make available an update to a free tool that provides IT managers with access to best practices surrounding IT service management and governance frameworks. IBM today will make ...

Pressures to decrease cost, increase reliability, and comply with local regulations conspire to make it harder than ever for IT to deliver business services efficiently. We are fast approaching the ...