What if your next phone call with customer support didn’t feel like a frustrating maze of robotic prompts but instead like a natural, empathetic conversation? Imagine an AI that not only understands ...

OpenAI has introduced three new audio models through its API, expanding its push into ...

GPT-Realtime-2 brings GPT-5-class reasoning to live voice. A separate translation model covers 70+ input languages. A streaming Whisper variant handles transcription. The pricing is aggressive enough ...

The new features could be handy for customer service systems, but OpenAI says they have applications that work across a variety of other fields, including education and creator platforms.

OpenAI launched the Realtime API in beta in October 2024. The API, which uses the same technology as ChatGPT’s advanced voice mode, enables software developers to create voice-based AI assistants that ...

GPT-Realtime-2 by OpenAI adds GPT-5-class reasoning, a larger context window, parallel tool calls, and stronger voice agent ...

AI voice agents are getting closer to doing more than waiting their turn to speak. OpenAI announced Thursday that it is expanding its Realtime API with GPT-Realtime-2, a new voice ...

OpenAI's Realtime API is now optimized and generally available. You can try its latest speech-to-speech model, gpt-realtime. The upgrades improve OpenAI's voice ...

The new API features will help enterprises build autonomous, multimodal voice agents with remote tool access, PBX integration, and enhanced context awareness. OpenAI has added remote model context ...

May 7 (Reuters) - OpenAI introduced three audio models for its developer platform on Thursday, aiming to make voice-based software agents more conversational and capable of completing tasks in real ...