In the second part of this series, the focus shifts to partners — external forces whose alignment, trust and intent decide success or drift.

Digital transformation means different things to different people, but most would agree that it involves some combination of process efficiency through automation, creating new digital products and ...

Despite digital transformation spend predicted to exceed $2 trillion by 2023, at present, 87% of companies have not realized the full impact of their investment in digital. Companies obviously ...

SPONTANEITY can easily go wrong. But this was not the case at the second BT-NCS roundtable discussion. Immediately after host Lai Weng Yew, vice-president, Business Application Services at NCS, ...

Most established businesses have a solid IT infrastructure in place. But while the infrastructure does the job, it relies on legacy systems that are outdated, clunky and unable to integrate with more ...

Whether to digitize the past or design the future, when to partner, when to build and how timing and leadership determine whether transformation finds rhythm or unravels. It usually starts with an ...

Following our blog on the Future of Communities in the #FutureofPublicSector series, today we take a deeper look into the future of financing and more specifically, how communities can fund their ...

The usual channel equation is that a gap in customer expertise should ideally mean an opportunity for a reseller to step in and solve the problems. According to NTT's 2019 Digital Means Business ...