Salesforce rolls out new Slackbot AI agent as it battles Microsoft and Google in workplace AI

Salesforce has launched a rebuilt Slackbot AI agent for Slack that can search enterprise data, draft documents, and take ...

Salesforce Holiday Survey Sees Surge In Use Of AI Agents

According to a new survey by Salesforce, consumers spent a record-breaking $1.29 trillion globally, and $294 billion in the U ...

Salesforce Announces New Playbook to Boost AI Fluency in the Workplace

As companies continue to use AI to automate more lower-level functions, Salesforce's VP of Workforce Innovation Ruth Hicken ...
The Financial Express

Salesforce rolls out redesigned Slackbot for enterprise AI use

While Salesforce framed Slackbot as an answer to enterprise trust concerns, the restrictions had drawn criticism from some ...
Computerworld

Watch Salesforce’s Marc Benioff discuss how AI agents are transforming major enterprises

“Technology isn’t good or bad—it’s what we do with it,” says Benioff, reflecting on 26 years of Salesforce innovation. Keith Shaw: 2025 is shaping up to be the year of the AI agent. As companies ...
CIO

Salesforce’s Agentforce recalibration raises costs and complexity for CIOs

Deterministic controls in Agentforce aim to curb unpredictable behavior, but analysts warn the move adds operational burden ...
HR Executive

Salesforce people officer shares playbook: How to build an AI-fluent workforce

Nathalie Scardino, chief people officer at Salesforce, reveals the three-metric framework the company uses to measure ...